Satisfaction Survey Form

We are dedicated to continuously improving taxi services across Ireland to meet your needs and expectations. Your feedback is invaluable to us in understanding what we’re doing right and where we can make enhancements. We invite you to participate in our survey to share your thoughts and experiences.

Survey Form Driver

Are You

Driver

Rider

Name

How long have you been driving for cab services?

Do you feel safe and secure while driving? (Yes/No) If no, please explain

Yes

Please Explain

How satisfied are you with the flexibility of your working hours?

Are there any specific incentives or bonuses that you find particularly motivating?

How would you rate the communication and support from your cab service provider?

How would you rate the condition and maintenance of the vehicles you drive?

NiceGoodVery GoodAwesomeAmazing

How satisfied are you with your earnings and compensation structure?

Are you provided with adequate resources and support for vehicle maintenance? (Yes/No)

Yes

Please Explain

Are there any specific features or services you would like to see implemented?

What improvements would you suggest for enhancing the driver experience?

How would you rate your overall experience as a driver?

Name

How frequently do you use cab services?

Daily

Weekly

Monthly

Rarely

How easy is it to book a cab using the current system?

How satisfied are you with the pricing and fare structure?

What improvements would you suggest for enhancing the rider experience?

Which app you use most?

How would you rate your overall experience as a rider?

How would you rate the availability of cabs during peak hours?

How convenient do you find the payment options available?

Are there any specific features or services you would like to see implemented?

What is your mode of booking mostly?

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